Brand |
Jiekai |
Model |
MFT1059 |
Material |
EPDM |
Colour |
Black |
Service |
OEM/ODM |
Frequently Asked Questions (FAQ)
1. Are you a factory or trading company? How can I visit your factory?
At Guangzhou Jiekai Hardware Manufacturing Co., Ltd, we are proud to offer the best of both worlds. We operate an efficient trading department alongside our state-of-the-art manufacturing facility. We warmly invite you to visit us and experience our operations firsthand. Simply fly to Guangzhou or take a high-speed train to Guangzhou South Station, and we will ensure a warm welcome upon your arrival. Contact us to arrange a seamless pickup service by our dedicated driver, ensuring your journey to our facilities is smooth and comfortable.
2. What is your sample policy?
We believe in the quality of our products, which is why we are pleased to offer our samples free of charge. Choose any logistics company for delivery, and we'll handle the rest. Please note, while the samples are complimentary, the courier fees will need to be covered by you. We are committed to providing you with a hassle-free sampling experience, designed to meet your specific needs.
3. How many days do you need for preparing samples and mass-producing?
Efficiency is at the heart of our service. For our popular items, we maintain a ready stock and can dispatch your order within just 3 days upon confirmation. For items not immediately available, we commit to a production time of 15-45 working days to ensure every piece meets our rigorous quality standards. Our timelines are designed to balance speed with the highest quality assurance, giving you products that exceed expectations.
4. What packaging do you use for the products?
We understand the importance of secure packaging, and thus, all our products are packaged with the utmost care. Our standard packaging consists of sturdy carton boxes, proudly displaying our logo to ensure brand integrity. For clients seeking discretion, we offer neutral packing options. If you require customized packaging, we are delighted to accommodate requests based on a minimum order quantity (MOQ), ensuring your products arrive safely and beautifully presented.
5. Is there any MOQ for your products?
We appreciate the need for small initial orders for testing and quality assurance. Once you're satisfied and wish to proceed, our minimum order quantity (MOQ) is set at 200 pieces, allowing us to maintain the highest standards of production and service. We partner with you to ensure your needs are met with flexibility and quality, right from the start.